Privacy Policy
This Privacy Policy explains how ChinaAutoGo, operated by AI AUTOPARTS SOLUTIONS LIMITED (智能汽配方案有限公司), collects, uses, stores, and protects personal information when you visit or make a purchase from https://www.chinaautogo.com.
1. Who we are
Website: https://www.chinaautogo.com
Contact email: [email protected]
Business name: AI AUTOPARTS SOLUTIONS LIMITED
Chinese name: 智能汽配方案有限公司
Registered address: H020 3/F PHASE 2 KWAI SHING IND BLDG, 42-46 TAI LIN PAI RD, KWAI CHUNG, HONG KONG
2. Information we collect
We may collect:
- contact information, such as name, email address, phone number, and shipping address;
- order information, such as purchased products, order value, billing details, and transaction records;
- account information, if you create an account;
- communications you send through email or contact forms;
- RFQ details such as vehicle models, part numbers, quantities, and destination;
- technical information, such as IP address, browser type, device type, cookies, and usage data.
3. How we use your information
We use your information to process and fulfill orders; arrange shipping; provide customer support; handle returns and refunds; respond to quotes and RFQs; communicate about your order or account; improve our website and services; prevent fraud; and comply with legal obligations.
4. Payments
Payment information is processed by our payment service providers. We do not store full payment card details on our own servers. Please review the privacy policy of the payment provider used at checkout.
5. Shipping and logistics
To fulfill and deliver orders, we may share necessary customer information with shipping carriers, logistics providers, customs brokers, and fulfillment partners.
6. Service providers
We may share information with third-party providers that help us operate our website and business, such as payment processors, hosting providers, analytics providers, logistics providers, and customer support tools. These providers may only process information as needed to serve us.
7. Cookies and tracking technologies
We may use cookies and similar technologies to remember preferences, keep items in your cart, understand site usage, improve performance, and support marketing where applicable. You can control cookies in your browser settings; disabling cookies may affect website functionality.
8. Data retention
We retain personal information as long as necessary to fulfill orders, provide customer service, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
9. International transfers
Because we serve customers in multiple countries, your information may be processed or stored outside your own country. We take reasonable steps to protect personal data during such transfers.
10. Your rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of your personal information. To make a privacy request, contact [email protected].
11. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or electronic storage is completely secure.
12. Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
13. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.
14. Contact us
If you have questions about this Privacy Policy or your personal information, contact [email protected] or visit our Contact Us page.
AI AUTOPARTS SOLUTIONS LIMITED
H020 3/F PHASE 2 KWAI SHING IND BLDG
42-46 TAI LIN PAI RD
KWAI CHUNG
HONG KONG